Shinsaibashi-Higashi Crystal Hotel, Osaka ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

2-4-28 Shimanouchi, Chuo-Ku, Osaka, Japan, 542-0082

Shinsaibashi-Higashi Crystal Hotel is a 4-star establishment located in Osaka's vibrant Chuo Ward. The hotel is conveniently positioned within minutes of popular attractions like the Shinsaibashi Shopping Arcade and Osaka Castle. Guests can access various forms of transportation easily, making it ideal for both leisure and business travelers. The multilingual staff is available around the clock to assist with any inquiries.

Location

The hotel's location provides easy access to key attractions like Dotonbori and Kuromon Market, both within a kilometer. The nearest metro station, Nippombashi, is just a five-minute walk away. Itami Airport is located 11 miles from the hotel, making it accessible for travelers arriving by air.

Rooms

The hotel features 73 air-conditioned rooms, each equipped with modern amenities such as refrigerators and flat-screen televisions. Private bathrooms in every room include shower/tub combinations, bidets, and complimentary toiletries. Selected guestrooms offer tea/coffee makers and yukata for added comfort. Free Wi-Fi is available across all accommodations.

Eat & Drink

Guests can enjoy meals at the hotel's restaurant, which serves daily buffet breakfasts starting at 7 AM. The dining area is designed to provide a pleasant atmosphere for visitors. In-room dining options are available for those preferring to eat in the comfort of their rooms.

Leisure & Business

Shinsaibashi-Higashi Crystal Hotel offers various amenities, including laundry facilities, luggage storage, and Wi-Fi access. The hotel also features designated smoking areas and smoke-free policies for non-smoking guests. Multilingual staff is ready to assist with business or travel needs at any time.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

16 m²

Bed options:

1 Double bed

Shower

Heating

room details

Check Prices

Twin Room

Max:

2 persons

16 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Osaka 1.1 km

Airports

Itami (ITM) 21.1 km

Kobe (UKB) 40.5 km

Train

Nippombashi Station400 m

Shinsaibashi Station 1.0 km

Underground

Nippombashi500 m

Nagahoribashi700 m

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy and Comfortable

I was pleasantly surprised by the room size, as it was generous for a city center hotel. The double bed was big, and the air conditioning kept us cool during the hot summer nights. Plus, having a mini fridge in the room was a great touch! I really appreciated the cleanliness of everything around us, from the bedding to the bathroom. All in all, it was a great place to unwind after a long day of exploring!

WilliamB. USA, 2024-06-15Read full review on

Clean and Functional

The bathroom was decent and clean, with all the necessary amenities. The shower gel, shampoo, and conditioner were provided, which really made my stay convenient. I found the tub bath to be particularly relaxing after spending long hours walking around the city. It definitely exceeded my expectations for a hotel in such a bustling area!

GeorgeH. Canada, 2024-05-23Read full review on

Peaceful Retreat

The bedroom was a peaceful retreat amidst the chaos of the nearby bustling areas. Despite being close to Dotonbori, I found the hotel to be quiet and comfortable. I really enjoyed resting in such a clean and organized space, which made for a refreshing environment after each day of exploration. The bedding was soft, allowing for a good night's sleep.

ArnoldW. UK, 2024-07-02Read full review on

Simple Breakfast Options

While the breakfast offered might not cater to everyone's taste, I appreciated the variety of light Japanese style dishes available. It was a unique experience, stepping out of the norm and trying something different from the usual bacon and eggs. And for those who wanted something familiar, McDonald's was just a quick walk away. Overall, it was a good start to the day!

ByronG. Australia, 2024-08-14Read full review on

What’s included

General

No smoking on site
Free Wi-Fi in public areas
No parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers

Guest Parking

Electric kettle

Services

Housekeeping
Laundry

Dining

Restaurant

Business

Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

2-4-28 Shimanouchi, Chuo-Ku, Osaka, Japan, 542-0082

Map view

2-4-28 Shimanouchi, Chuo-Ku, Osaka, Japan, 542-0082

City landmarks

2 Chome-2-２２ Shinsaibashisuji

Shinsaibashi shopping

770 m

1 Chome-9 Dotonbori

Dotonbori

920 m

Event hall

Osaka Castle

2.5 km

Bridge

Nipponbashi

1.5 km

Castle

Osaka Castle Park

2.4 km

1-18-6 Ebisuhigashi Naniwaku

Tsutenkaku

2.1 km

Shopping Area

Namba Parks

1.8 km

Market

Kuromon Market

620 m

Mall

Shinsaibashi-suji Shopping Street

820 m

Bridge

Ebisubashi Bridge

840 m

Pagoda

Hozenji Temple

820 m

Pagoda

Shitennoji Koshindo Temple

2.3 km

Zoo

Osaka Tennoji Zoo

2.2 km

Museum

Osaka Museum of History

2.6 km

1-10-2 Dotombori

Dotombori Glico Sign

890 m

Museum

Kamigata Ukiyoe Museum

870 m

Park

Nakanoshima Park

2.5 km

Minamihorie-dori

Orange Street

1.3 km

2-9-19 Motomachi Naniwa-ku

Namba Yasaka Shrine

1.9 km

Museum

Osaka City Museum of Fine Arts

2.2 km

Namba Chuo-ku

Minami

850 m

Ebisuhigashi

Shinsekai

2.1 km

Mall

American Village

1.1 km

1-3-1 Minatomachi

Namba Hatch

1.3 km

5-５５ Chausuyamacho

Tennoji Park

2.2 km

4-1-3 Bakuromachi Chuo-ku

Namba Shrine

1.8 km

Mall

Karahori Shopping Street

710 m

1-11-18 Shitennoji

Shitenno-ji Temple Homotsukan

3.1 km

Event hall

Osaka International House Foundation

1.6 km

Nearby

2-16-10 Shimanouchi

Zojugoi Yasuidoton Dobokukiko Monument

100 m

Restaurants

Takoyaki Ebisu Dotombori

190 m

1-Higashi Fragrance Kubo 1F

Chibo

630 m

11-27 Nambasennichimae Dofu Bldg. 1F・2F

Tsurutontan Soemoncho

380 m

3-17 Soemoncho

artisanal bakery Magokoro

360 m

2-16-6 Kawarayamachi

Kimukatsu Osaka Shochikuza

900 m

1-9-19 Osaka Shochikuza B1F

Kani Douraku

430 m

1-1-3

Chocolatta

270 m

2-12-15 Kawarayamachi Matsuya-Cho Grand Heights 1F

Las Rocas

400 m

2-1-10 Higashishinsaibashi B1F Max Tower Bldg.

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

6.8/10

Nice

Rooms

6.2

Location

8.8

Service

7.4

Dining

5.0

Laurence

United States, February 2025

7.0/10

I had a decent stay at the hotel, which was conveniently located close to popular areas like Dotonbori and Kuromon Market. The rooms were a bit small and didn't have much space for my things, but they were tidy. While the service was helpful and polite, I found the dining options somewhat limited. Overall, it provides good value for the price, but there's definitely room for improvement.

Rooms

6.0

The rooms were nice but a bit small, lacking cabinets for hanging clothes, which made it feel cramped.

Service

8.0

The staff was very polite and always willing to help with arrangements, which I appreciated.

Location

9.0

The location was perfect for exploring, just a quick 6-minute walk to Dotonbori and also close to Kuromon Market.

Dining

5.0

The dining options were limited, only serving breakfast from 7 to 9 AM, and it felt a bit too simple.

Facilities

7.0

Facilities were okay, but nothing stood out as exceptional.

Robert

United States, February 2025

6.6/10

I just got back from my stay, and while the location was fantastic being just a short walk from Dotonbori, I found the rooms to be a bit cramped and not exactly fresh-smelling. The staff was polite and willing to help, but they had a few hiccups in service. Overall, the hotel offers great value for being so close to major attractions, but there’s definitely room for improvement in the room condition.

Rooms

6.0

The rooms were pretty nice but definitely on the smaller side, and there were no cabinets to hang clothes. Plus, the smell was a bit musty and damp.

Service

7.0

The staff were very helpful and friendly, which made a difference, but I did encounter some minor issues that could have been handled better.

Location

9.0

The location is perfect, being only a 5 to 6-minute walk from Dotonbori and just a bit farther from Kuromon Market, making it super convenient for exploring the area.

Dining

5.0

The breakfast options were quite limited, only served from 7 to 9 AM, and I found it rather simple.

Facilities

6.0

The hotel has some basic amenities, but I feel that they could enhance the experience with better facilities.

Francis

United States, December 2024

7.2/10

I recently stayed at this hotel and overall, it was a pleasant experience. The rooms were cozy and clean, which made for a comfortable stay. The location was a huge plus, as it was just a short walk to Dotonbori and Kuromon Market. However, finding the hotel was a bit tricky, and the dining options were quite limited during breakfast hours. Despite these minor drawbacks, I felt that the value for money was decent considering the experience.

Rooms

7.0

The rooms were cozy and clean, though I expected a bit more space.

Service

9.0

The service was lovely and very helpful, making my stay enjoyable.

Location

8.0

The hotel is centrally located, just a 6-minute walk to Dotonbori, which is fantastic for food and shopping.

Dining

5.0

The breakfast was quite limited and only available for a short time, which was a bit disappointing.

Facilities

7.0

I didn't use many facilities, but the ones I saw were well-maintained.

Frank

United States, November 2024

6.4/10

I had mixed feelings about my stay. The hotel is conveniently located close to Dotonbori, which is a huge plus for exploring the area. However, the rooms felt a bit cramped and had a musty smell that was hard to ignore. The service was decent, though it would have been better if we didn’t have to wait when checking in. Overall, there are pros and cons, but the value for money was okay based on the location.

Rooms

5.0

The room was quite small and had a wet, smelly atmosphere that wasn't ideal. I expected more space for the price we paid.

Service

7.0

The service was nice, but we faced a long wait for check-in, which was frustrating. The staff was helpful in arranging transportation, but better communication about room readiness would have been appreciated.

Location

9.0

The location was great, tucked away in a small side street about a five-minute walk from Dotonbori, making it convenient for sightseeing.

Dining

5.0

Dining options were quite limited, running only from 7 to 9 am, and felt too simple for what I expected. More variety would have been nice.

Facilities

6.0

The facilities seemed basic and didn't stand out. I didn't notice anything particularly appealing or luxurious about them.

Harry

United States, November 2024

6.8/10

I had a decent stay at this hotel, which is in a good area that's just a short walk from Dotomburi and surrounded by several train stations. The rooms are clean, but I found mine to be on the smaller side. The service was mostly helpful, though there were a few hiccups. Dining options were limited, and while I appreciated the made-to-order sandwiches, the breakfast hours felt a bit too short. Overall, the hotel offers good value for the price, despite some drawbacks.

Rooms

7.0

The room I stayed in was clean, but I found it a bit small with limited space.

Service

6.0

The staff was friendly and helpful, but there were moments of incompetence that slowed things down.

Location

9.0

The location is great, just a five-minute walk from Dotomburi and close to Shinsaibashi, making it easy to get around.

Dining

5.0

The breakfast was too simple and offered only a limited selection, but the made-to-order sandwiches were a nice touch.